Managing Human Risk GRC, Compliance & Security Culture

What you'll learn

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Build a Human Risk Management program using GRC frameworks mapped to ISO 27001, NIST CSF, SOC 2, GDPR, PCI-DSS, and HIPAA
Design and measure security awareness programs using behavioral psychology - reducing click rates, not just ticking compliance boxes
Implement an insider threat program with UEBA behavioral indicators, legal guardrails, and forensic evidence preservation protocols
Run phishing simulations, analyze results, and use failure data to drive targeted training decisions for high-risk employee segments
Respond to human-caused incidents - phishing compromise, insider theft, BEC wire fraud - using specialized IR playbooks
Calculate Human Risk Scores and build executive dashboards showing risk reduction in monetary terms for board-level reporting
Write security policies employees actually read and follow using plain language, visual hierarchy, and behavioral design principles
Apply breach notification rules correctly - GDPR 72-hour clock, HIPAA 60-day rule - and manage regulatory obligations post-incident
Requirements

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No GRC, compliance, or security awareness experience required - the course builds everything from the ground up
Basic familiarity with cybersecurity concepts (what a breach is, what phishing means) is helpful but not essential
No technical background needed - this course is equally relevant for security managers, HR, legal, compliance, and IT professionals
An open mind toward behavioral science - this course explains the human side of security, not just tools and frameworks
Description

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Are you ready to tackle the #1 cause of security breaches - human behavior?
82% of all data breaches involve a human element. Phishing, insider threats, social engineering, accidental data exposure - no firewall stops them. The only defense is a structured, measurable Human Risk Management program built on behavioral science, GRC frameworks, and compliance controls.
This course gives you the complete system - from the psychology of why employees make security mistakes to building an ISO 27001-aligned GRC framework, running phishing simulations, detecting insider threats, and measuring risk reduction with executive-ready dashboards.
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What Makes Human Risk Different?
Technical controls assume threats come from outside. Human risk lives inside - in the employee who clicks a phishing link, the contractor who exfiltrates data, the manager who approves a fraudulent wire transfer. Traditional security programs treat this as a training problem. This course shows you it is a systems problem - and gives you the systems to solve it.
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What You Will Learn

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Understand the psychology of security behavior - cognitive biases, dual-process thinking, habit loops, and security fatigue that make employees vulnerable
Build a GRC framework (Governance, Risk & Compliance) that specifically addresses human risk alongside technical controls
Map human risk controls to ISO 27001, NIST CSF, SOC 2, GDPR, PCI-DSS, and HIPAA Requirements

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Design and measure a security awareness program that changes real behavior - not just checkbox compliance
Implement an insider threat program with behavioral indicators, UEBA tools, and legal guardrails
Run targeted phishing simulations and use failure data to drive training decisions
Build a security culture through champions programs, leadership engagement, and communication strategies
Define KPIs, dashboards, and executive reports that demonstrate risk reduction in monetary terms
Develop security policies that employees actually read, understand, and follow
Respond to human-caused incidents - phishing compromise, insider data theft, BEC, data mishandling - with targeted IR playbooks
Understand breach notification obligations - GDPR 72-hour clock, HIPAA 60-day rule, US state law variations
Conduct root cause analysis on human-caused incidents that produces systemic improvements, not just blame
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Practical Tools and Templates
Security awareness program design framework - needs assessment, content mapping, delivery channels, measurement
Phishing simulation metrics - click rate, report rate, repeat offender tracking, simulation-to-training pipeline
Insider threat behavioral indicators checklist - technical and behavioral signals, UEBA alert thresholds
Human Risk Score formula - aggregate behavioral, training, and incident data into a per-employee risk score
Policy writing template - plain language, visual hierarchy, acknowledgement tracking
IR playbook templates - for phishing compromise, insider theft, BEC wire fraud, data mishandling
Executive dashboard KPIs - Mean Time to Detect, training completion rates, click rate trends, incident reduction %
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Course Curriculum - 13 Modules
Module 0: Welcome & Course Overview - instructor background, learning objectives, course structure
Module 1: The Human Risk Landscape - breach statistics, why human risk dominates, the cost of inaction
Module 2: Psychology of Security Behavior - cognitive biases, System 1 vs System 2 thinking, habit loops, social engineering psychology
Module 3: GRC Fundamentals - governance structures, risk appetite, risk registers, control frameworks, maturity models
Module 4: Compliance Frameworks - ISO 27001 Annex A, NIST CSF, SOC 2 Trust Services Criteria, GDPR, PCI-DSS, HIPAA
Module 5: Security Awareness Program Design - needs assessment, content strategy, delivery channels, gamification, measurement
Module 6: Social Engineering & Phishing Defense - attack taxonomy, simulation design, metrics, targeted training
Module 7: Insider Threat Management - threat typology, behavioral indicators, UEBA, legal considerations, investigation protocol
Module 8: Building Security Culture - culture measurement, champions program, leadership engagement, communication strategy
Module 9: Risk Metrics & Measurement - Human Risk Score, KPI frameworks, dashboards, board reporting, ROI calculation
Module 10: Policy Development & Enforcement - policy writing, plain language, acknowledgement, enforcement without culture damage
Module 11: Incident Response for Human Causes - PICERL for human incidents, forensic preservation, breach notification obligations
Module 12: Wrap-Up & Certification Path - program design blueprint, CISM/CRISC/CISA paths, 30/60/90 day action plan
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Compliance Framework Coverage
ISO 27001:2022 - Annex A human-facing controls (A.6, A.7, A.8)
NIST CSF 2.0 - Govern, Identify, Protect (PR AT awareness and training)
SOC 2 - CC1 (Common Criteria) people and culture controls
GDPR - Article 32 security of processing, 72-hour breach notification, data minimisation
PCI-DSS v4.0 - Requirement 12 (security policy) and Requirement 6 (secure development)
HIPAA - Security Rule §164.308 administrative safeguards, workforce training Requirements

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Who this course is for

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Security managers and CISOs who need a repeatable, measurable system for reducing human-caused incidents across their organisation
GRC and compliance professionals managing ISO 27001, SOC 2, GDPR, HIPAA, or PCI-DSS audits that include workforce security controls
HR, L&D, and security awareness practitioners who want behavioral science-backed methods beyond phishing click rate tracking
Anyone preparing for CISM, CRISC, CISA, or CISSP certifications - this course maps directly to the human risk and GRC exam domains
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